The 911 emergency number was created when telephones were connected by wires, before cellphones or VoIP in the home, and before Multi-Line Telephone Systems in the enterprise. In the early days, anyone could dial 911 for police, fire or medical emergencies. However, in 2017, dialing 911 unfortunately is no guarantee that a call for help will reach a 911 service that can identify the location of the caller immediately. When consumers dropped land lines and started using Internet phone services, a 911 problem surfaced.